Wireless Sensor Won't Connect to Android Device

My Wireless Sensor won't connect to SPARKvue on my Android tablet or phone.

Requirements to connect PASCO Wireless Sensors to Android OS:

The following must be enabled in the Android System Settings menu to pair to Wireless Sensors:

1. Bluetooth
2. Location Services (always on)*

You must also have the free SPARKvue or MatchGraph App from the Google Play store

*Location Services is required for the full Bluetooth identification and pairing on Android. It must be set to "always on" to use the Wireless line of sensors. Location data is not transmitted to PASCO or any third-parties.

Note: SPARKvue is only supported on native Android OS. We do not support any Android OS variants such as EMUI or Oxygen OS.