Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: Sensors

Disposal of Ozone Sensing Element for Wireless Air Quality Sensor

How to dispose of the sensing element within the Wireless Air Quality Sensor

Topic: Capstone Software

Double clicking on .cap file is not opening the file within Capstone

How do I open a .cap file?

Topic: Lab Apparatus

Droplets not charging for Millikan Oil Drop Experiment

Droplets not charging

Topic: Lab Apparatus

Electrometer is hard to zero or shows values that change rapidly

Precautions for use of and changing batteries within an electrometer.

Topic: Sensors

Emergency calibration standards for pH sensors

Listing of pH of common beverages for emergency calibration references

Topic: Sensors • Lab Apparatus

Emergency repair for Smart Fan Accessory

How do I do a field repair on the plastic from a Smart Fan Accessory

Enabling chat on the PASCO website

How do I access chat help through the PASCO website?

Topic: En Español

Ensuring pin joint behavior in structures systems

Reducing moments at structures joints

Topic: Lab Apparatus

Equipment used for the Chladni Plate Demo

What equipment is needed for a standalone Chladni plate demonstration setup?

Topic: Sensors • Curriculum

Exploring friction with a Smart Cart

What are some good experiments into friction that can be run with a Smart Cart?

Topic: SPARKvue Software • Interfaces & Dataloggers

Exporting Data to Excel and SPARKlab files from SPARKvue on LXi2 (PS-3600B)

How do I export my data collected in SPARKvue on my LXi2 to Microsoft Excel?

Topic: SPARKvue Software • Capstone Software • Other PASCO Software

Exporting Data to Excel from PASCO Software

How do I export my data collected in PASCO software to Microsoft Excel?