Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: Lab Apparatus

Rotational inertia for portions of human arm model

What are the rotational moments of inertia for the metal portions of the Human Arm Model?

Topic: Sensors • Lab Apparatus

Rotational inertia of Smart Cart wheels and axles

What are the moments of inertia for the wheels and axles for the Smart Carts?

Topic: SPARKvue Software

Running SPARKvue PWA on Chrome on Unix

Is it possible to run the SPARKvue PWA on a Unix system?

Topic: SPARKvue Software

School or District is blocking use of Bluetooth

Get live data from Bluetooth sensors into student Chromebooks that have blocked Bluetooth

Topic: Curriculum

Select Between Essential Chemistry or Essential Physics

This knowledge base article describes how to log into and out of Essential Physics and Essential Chemistry

Topic: Sensors

Setting OLED sensors to SI units only

How do I change the display of the units on a sensor with a display

Topic: Interfaces & Dataloggers • Sensors • Lab Apparatus

Shipping of products containing lithium batteries

What additional labeling is required to ship lithium battery containing products?

Topic: Capstone Software

Silent Install and Deployment of PASCO Capstone license key - MAC OS

How to run the Capstone application & set the key on MAC OS

Topic: Spectrometry Software • Sensors

Software to run Ocean Optics Red Tide Spectrometers

How do I collect data with my Ocean Optics spectrometer?

Topic: Sensors • Lab Apparatus

Spacing between load cell load points for Wireless Force Platforms

Exact foot spacing for wireless force platforms

Topic: Sensors

Spare parts for Force Platforms

What are the spare part numbers for the force platforms (PS-2141 and PS-2142)

Topic: Interfaces & Dataloggers

SPARKlink Air is not charging.

SPARKlink Air is not charging