Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.

Topic: SPARKvue Software • Capstone Software • Sensors

Why is the altitude off (and changing) on my weather sensor?

Altitude is changing or is incorrect for GPS values.

Topic: Capstone Software • Sensors

Wireless Geiger Counter - Trouble Obtaining Data

Trouble Obtaining Geiger Counter Data

Topic: SPARKvue Software • Interfaces & Dataloggers

Wireless Sensor Won't Connect to Android Device

My Wireless Sensor won't connect to SPARKvue on my Android tablet or phone.

Topic: SPARKvue Software • Sensors

Wireless Sensor Won't Connect to SPARKvue running on Chromebook via Bluetooth

My Wireless Sensor won't connect to SPARKvue on my Chromebook

Topic: Sensors

Wireless Sensor Won't Connect to Windows Computer

My Wireless Sensor won't connect to PASCO software on my Windows computer.

Topic: Sensors

Wireless sensors not detected on Windows computer with PS-3500 Adapter

None of my Wireless Sensors (AirLink, Smart Cart) are detected by PASCO software on my Windows computer.